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LICENSED & INSURED
Licensed, Bonded And Insured:
We are fully licensed and we possess quality business insurance to protect our clients’ facilities and investments. All of our employees undergo rigid criminal background investigations and are screened with regard to appearance, expression, job knowledge, motivation, and personality. Only the highest rated applicants are considered for employment.
Specialized services are only undertaken by the crew who are trained thoroughly for these projects. These services include hardwood floor refinishing, interior painting, carpet shampooing, floor care, power washing, window washing, and wall cleaning.
An experienced Operations Manager oversees and manages each task including checking on the work performance of the crew, reviewing job specifications, and attending customer complaints.
Custom Relations Manager:
The Customer Relations Manager schedules a monthly meeting with tenants of the contracted building or establishment and cater to the issues and concerns regarding the service performance.
Building Supervisors are assigned to every contracted area to work directly with the cleaning crew and to personally inspect if the work has been done thoroughly according to the standards of the company.
Bolo Clean is accessible 24 hours a day through its online service and company phone to address immediate customer needs.
Regular Staff Meetings:
Staff meetings are conducted regularly and provide an avenue for communication, thus, ensuring quality performance and productivity.
All new employees are oriented with the company’s personnel policies as well as trained on the Hazard Communication Program. Guidelines stipulated in the Occupational Safety and Health Administration (OSHA) are strictly emphasized.
Regular retraining is designed for all employees to refresh them on the Hazard Communication Program as well as on new cleaning procedures, products, and techniques.
ID and Uniform:
Employees are provided with two work shirts with our company logo and a badge which must be worn at all times for easy identification.
We believe that our continued success relies largely on customers' positive feedback and on our ability to reduce their renovation and maintenance expenses. We adhere to the following best practices to ensure excellence in service.
When you contact us, we will schedule an appointment for our technicians to provide you with a free consultation and valuable cost-saving suggestions. We will also do an assesment of the job site to generate an affordable price quote within your budget.